Their challenge
As a growing charity with ambitions to double income to £15 million within five years, CCUK recognised that its existing grade structure was no longer supporting its future needs. A gap had emerged between Directors and senior managers, limiting organisational effectiveness, while the charity also wanted to ensure pay remained competitive, affordable and aligned to its charitable objectives.
Our solution
Innecto partnered with CCUK to review its organisational structure, job framework and pay approach. Using Evaluate methodology, we identified a missing leadership layer that translated executive strategy into operational delivery. We redesigned the structure, benchmarked roles against relevant markets, introduced market-aligned pay ranges and developed a competency-based pay progression framework.
The outcome
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A new organisational layer strengthened leadership capability, improved collaboration and reduced functional silos.
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Market-aligned pay ranges increased confidence that roles were competitively rewarded.
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A competency-based progression framework provided clear career and pay development opportunities for employees.
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Increased employee engagement and reduced turnover, particularly among employees with two to three years’ service, demonstrated the positive impact of the framework.
